Thursday, October 18, 2012

How it goes.

Monday:

From Stephanie-

Dear Client,

I hope this email finds you well. Attached are detailed descriptions of the fourteen things you asked about this morning on our 8am call. Also, attached are files Z, Y, and fourteen11. I will need your decisions on these files as soon as possible in order to meet your deadline. If you have any questions, please let me know. Feel free to call or email.

Thanks!
Stephanie


From Client-

*Silence*

Thursday:

From Stephanie-

Dear Client,

Hope you are having a great week! Did you receive the information I sent you Monday? Please let me know if you have any questions.

Thanks!
Stephanie


From Client-

*Silence*

The next Tuesday:

From Stephanie-

Dear Client,

Hope you are doing well! I certainly don't want to pester you, but I know time is of the essence and I was wondering if you had a chance to make any decisions regarding the information I sent you? We are getting close to the deadline you set and I haven't heard from you. I'd be glad to walk you through the information again if need be, just let me know!

Thanks!
Stephanie

From Client-

 *Silence*

The Friday after that:

From Stephanie-

Dear Client,

Hope you've had a great week! Any thoughts yet on the information I sent?

Thanks!
Stephanie


From Client-

*Silence*


The following Friday:

From Stephanie-

Dear Client,

Have you received my voice mails? I've left several messages and I'm concerned that I haven't heard back from you. If you are in need of any assistance I am more than willing to help! Please call me at either of my numbers listed below or feel free to email.

Thanks!
Stephanie

From Client-

*Silence*

The Wednesday After that:

From Stephanie-

Dear Client,

Just checking in as I still have not heard from you and this Friday is the deadline you set to have this information back to me so your program can roll out on the 1st. Please let me know what I can do to assist you.

Thanks!
Stephanie

From Client-

*Silence*


That Friday at 11:39pm EST:

From Client-

Stephanie,

You sent us the wrong file. The file we requested was fourteen12. You sent us fourteen11. I have no idea how you expect us to give you the information when you so obviously cannot do your job. We need the fourteen12 file IMMEDIATELY and we WILL be rolling out our program on the 1st, no exceptions.

We also immediately need an explanation as to why this error occurred and your assurance, in writing, that it will never occur again.

Sincerely,
Client



From Stephanie-

*Head banging on the desk*



7 comments:

Christina Berry said...

Seriously. Are you kidding me? I can't even comment other than to say, this client? Moronic, to put it mildly.

Kathy said...

Do we have the same job? Because this happens at my office all the time.

Stacy said...

Wait so they requested 12, but you sent 11, and they want 11 immediately?

I want to see two things:
#1 - your reply to them
#2 - What you really wanted to reply to them

diane rene said...

Oh wow! this was me 3 weeks ago!!

Sorry :(

BakingSuit said...

OH clients suck sometimes.

HUGS.

Jenski said...

I think I would explode if I were you.

Tarasview said...

I hate people.